Privacy Policy

Last updated: 07-2023

At arteq.nl, we highly value your privacy and the protection of your personal data. In this privacy policy, we explain what information we collect when you visit our website, why we collect this data, and how we use and safeguard this information. By using arteq.nl, you agree to the terms outlined in this privacy policy.

1. What information do we collect?

a. Personal information: We may collect personal information, such as your name, email address, phone number, and address when you register for an account, contact us through forms on the website, or place an order.

b. Log files: Similar to many other websites, we automatically collect and store information in log files. This information includes your IP address, browser type, internet service provider, date/time stamps, referring/exit pages, and site click behavior.

c. Cookies and similar technologies: We use cookies and similar technologies to remember your preferences, analyze your use of the website, and provide you with a better user experience. Please refer to our Cookie Policy for more information on how we use and manage cookies.

2. How do we use your information?

a. Customer service: We use the provided information to process your requests, handle your orders, and provide you with customer service and support.

b. Improving our services: We use the collected data to gain insights into how our website is used and to enhance our services, features, and content.

c. Marketing purposes: With your consent, we may inform you via email about news, offers, events, and promotions that may be of interest to you. You can unsubscribe from these communications at any time by using the unsubscribe link in the emails we send.

d. Legal compliance: We may use your information to comply with applicable laws, regulations, or legal proceedings.

3. Sharing of information

We do not share your personal information with third parties, except in the following cases:

a. With your consent: We may share your information with third parties if you have provided us with your consent.

b. Service providers: We may engage external service providers to perform certain services on our behalf, such as payment processing or email delivery. These service providers have access only to the information necessary to carry out their tasks and may not use it for other purposes.

c. Legal requirements: We may share your information to comply with legal obligations, legal proceedings, or requests from government authorities.

4. Security

We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. We use secure connections and implement technical and organizational measures to safeguard your data.

5. Your rights

You have certain rights regarding your personal data, including the right to access, rectify, delete, and restrict processing. Please contact us using the contact details below if you wish to exercise these rights.

6. Changes to the privacy policy

We may update this privacy policy to reflect changes in our practices. Any updates to the privacy policy will be posted on this page, along with the date of the last revision.

7. Contact us

If you have any questions about our privacy policy or how we process your data, please contact us at: info@arteq.nl

This privacy policy is effective from the date mentioned above.